Our missions

Companies at your service - Consulting, Studies, Support
Customized solutions - Energy optimization

LET US HANDLE YOUR PROJETS

Design & installation

Our expertise in design, study and execution of refrigeration and air-conditioning installations enables us to offer innovative solutions, answering your questions and needs on the energy and environmental concerns

We offer you customized solutions for all fluids: NH3, CO2, A2L, brine...
We select the products and solutions best suited to your needs and have established strong partnerships with the main suppliers of selected equipments, for their quality and responsiveness.
We have close connections with specialized regional companies which share our high standards of quality and reinforce our teams to carry out the large-scale projects.

After-Sales Service & Maintenance

Maintenance

Preventive maintenance visits according to defined maintenance task lists
Curative maintenance with fast intervention following a customer call
24/7 call center subscription
Complete reporting on the status and progress of our services
Ensure regular training of our Technicians
Ensure the application of health and safety instructions in all circumstances
Our Remote Assistance Service, during night and week-end on-call periods

Remote Assistance Service :

Syclef has created Syclef Assistance to manage its night-time Remote Assistance Support Service.
Thanks to a dedicated expert team, we can provide technical support to our customers, and have reduced the number of on-site visits of our on-call technicians by a factor of 5.

Each technician is equipped with a 4G connected tablet enabling:

To enter intervention reports, leak testing certificates
To share data with the Technical Support and plan interventions in real-time (reactivity, resource allocation)
To access to the interventional site with detailed information (event history)

Immediate benefits for the owner of the installation:

Receipt of intervention reports and maintenance contracts in real time
History of interventions on site and data specific to his site (plans, PPSPS, ...)
Increased efficiency in the diagnosis and advice provided
Reporting on the equipment and the site (history of events, fluid movements, etc.)